Returns & Exchanges
At Okuma Fishing Tackle Corp, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all unworn and unwashed apparel. If your items are not a perfect fit for your lifestyle, we make the exchange and return process seamless and efficient.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Prepare the Package
Place the original items with all tags attached into the shipping mailer and include the generated packing slip inside.
- 3.Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of starting the request.
- 4.Receive Your Refund
Once our warehouse inspects the returned garments, your refund or exchange will be processed within 5 to 10 business days.
